Cancelation And Refund Policy

At Modern, we aim to provide excellent service to our customers. This Cancellation and Refund Policy outlines the terms and conditions for canceling orders and seeking refunds for products and services purchased through our website.

1. Order Cancellation

1.1. **Cancellation Window**: You may request the cancellation of your order within 24 hours of placing the order, provided that the order has not been processed or shipped. Cancellation requests outside this window will be considered on a case-by-case basis.

1.2. **Cancellation Process**: To request an order cancellation, please contact our customer support team through 9199313153 and provide your order details. We will confirm whether the cancellation is possible.

1.3. **Refund After Cancellation**: If your order is successfully canceled within the specified window, we will process a refund to the original payment method used. The time it takes for the refund to appear in your account may vary based on your payment provider.

**2. Return and Refund**

2.1. **Eligibility**: You may return products within [X] days of receiving them if they are in their original condition, unused, and in the original packaging. Services that have not been rendered are also eligible for refunds.

2.2. **Return Process**: To initiate a return, please contact our customer support team through [contact information]. We will guide you through the return process and provide you with a return authorization if applicable.

2.3. **Refund**: Refunds for returned products or unused services will be issued to the original payment method used for the purchase. The time it takes for the refund to appear in your account may vary based on your payment provider.

2.4. **Non-Returnable Items**: Certain items, such as personalized or perishable products, are non-returnable unless they arrive damaged or defective.

**3. Damaged or Defective Items**

3.1. **Receipt of Damaged or Defective Items**: If you receive a product that is damaged or defective, please contact our customer support team within 7 days of receiving the item. We will provide instructions for returning the damaged or defective item or arrange for a replacement.

**4. Non-Refundable Items and Services**

4.1. **Non-Refundable Items**: Some items or services are non-refundable unless they are found to be defective. These include digital downloads, gift cards, and certain custom-made or personalized products.

**5. Refund Processing Time**

5.1. **Refund Timeline**: Refunds are typically processed within 10 business days from the date of approval. However, the time it takes for the refund to appear in your account may vary based on your payment provider.

**6. Contact Information**

If you have any questions or need assistance with cancellations or refunds, please contact our customer support team at 9199313153

Please note that by using our website and making a purchase, you agree to abide by this Cancellation and Refund Policy.

Thank you for choosing Us. Your satisfaction is important to us, and we strive to provide a hassle-free experience when addressing cancellations and refunds.